Below, we've compiled a list of FAQ on purchasing instructor or department licenses.


Request an invoice 

To request a shareable invoice, please select the 'Request Invoice' button. 


You will be able to enter a name and email address where you'd like the invoice to be sent. You will also have the option to enter a PO Number, which will appear in the invoice PDF. 

After you select 'Request invoice,' an invoice will be sent to the specified email address. This invoice can also be shared via its URL in your browser's address bar.


Requesting a Discount

To request a discount, select the 'Request a discount' button. 



Please provide the details of your request, the price you are able to pay for a license, and the license type you'd like to purchase. Select 'Request' once you have filled out the form. 



Request Custom Option 

To request a custom option, click the 'Request a custom option' button. 



You will then be able to fill out a form with details of your custom request. Select 'Submit' once you have filled out the form.



Invite an admin to purchase on your behalf

To invite an admin to purchase a license on your behalf, please select Manage Admin Accounts:


You will then be able to add admins via email address. These users will be able to manage purchased licenses, as well as purchase licenses on your behalf. 



Splitting payments

To split a payment into multiple smaller payments, select "Split payment" after configuring your desired license(s):


Next, enter the maximum amount you'd like each payment or invoice to be. You can then request invoices or continue directly to payment. The tool will automatically split your total payment into the desired amounts.


You can view your pending payments in the Purchased Licenses section. To view remaining invoices or payments on a license, click "Payments" next to that license.


To complete a payment, click "Pay now" in the Payments window. Once all payments are completed, you'll be able to view and manage your license.


To complete split invoices, click "Show invoice" on a pending payment. You can then pay each invoice individually. Once all invoices for a license are paid, you'll be able to view and manage your license.


Download a quote

To download a quote for a license purchase, first click Purchase a Piazza License:


Next, select your desired license type and terms. For more information on license types, please see our support article Purchase and manage instructor or department license(s). 


Once you've configured your purchase, click the 'Download a quote' button:

You can then add a name and street address that will appear on the downloadable quote. These values are optional.


Finally, click Submit to receive a PDF file of your quote.


Should you have any additional questions regarding licenses or need help purchasing a license, please email us at 

team@piazza.com.