With the move to online learning, we are seeing a tremendous increase in signups (4x increase), and many more feature requests as professors and students move to a new model. We have moved to a paid model so that we can meet the demands of our growing user base.
Where institutions would like to keep Piazza free for their instructors and students, they can sign up for an enterprise site license at the institute or school level, starting January 2021. With a paid license in place, students and professors will be able to continue using Piazza without any changes to their experience. Please email our team at email@example.com to engage on a site license.
Under our user paid model,
Where you do not have a paid license, you and your students may continue using Piazza freely through our contribution-supported model. Starting August 1, 2021, premium features are no longer be available with the contribution-supported option and you will need to upgrade to our paid version—with an instructor, institution-wide, or department license—to access the following premium features: polls, statistics, and class locking capabilities. In the contribution-supported model, we're adding prompts in the product asking our users to make an optional financial contribution if Piazza has delivered value to them. Users who make a contribution will not see these prompts again for the remainder of that term. Please note: with feedback we received from our community, we will not be placing ads on Piazza.
Our hope with the contribution-supported model is that this gives institutions that don't yet have a license in place, the time they need to get a paid contract in place with our team.
Finally, we never want money to be the reason you can't use Piazza. If your class warrants special circumstances, please do not hesitate to write in to us and let us know how we can support you and your students with your unique needs. Our hope is to be supportive and a partner to you while we shift to a paid model.
Should you have any questions regarding our paid model, or if you think your university would like to purchase a site license to keep Piazza free for your students, please email us at firstname.lastname@example.org.